How to Use Tech to Attract More Customers

By Tyler Damon

Updated on:

Technology can be used in many different ways in the business world, but one way which is often overlooked is how it can be used to attract customers. There is a lot of focus placed on how tech can be used to improve the daily operation and reduce costs, but you will find that there are also a handful of ways in which it can be used to attract customers to your business.

Attracting customers is something that many businesses struggle with — especially small or new ones — so you might find that technology is of huge assistance and could help you find greater success.

Digital Marketing

Digital marketing is an excellent example of how tech can be used to attract more customers to your business and is an area that every business needs to invest in. Digital marketing can increase your visibility online, improve your brand reputation, and direct more people to your website which should, in turn, help you win over more customers. A few of the best types of digital marketing include:

  • SEO
  • PPC
  • Content marketing
  • Video marketing
  • Social media marketing

To learn all the above techniques, you can take up a digital marketing training course and become a Digital Marketing Specialist.

Joomla Web Development

To convert visitors to your websites into customers, you will need to have a high-quality website that is modern, attractive, and easy to use. Joomla development services can deliver exceptional websites that align with your brand identity and vision, which will be critical for attracting customers and improving your brand reputation.

Live Chat

Adding live chat to your website is also a smart tech upgrade that could give you a competitive edge. Visitors do not want to wait 24 hours to have their questions answered, and often will look elsewhere if instant support is not available. So, with a live chat feature on your website, you can provide instant support which could convert more customers while also helping you to build relationships with your customers and allowing them to feel supported.

Data Analysis

Data plays a huge role in business and, when used correctly, can help you to improve your business in many different ways. In terms of attracting customers, data analysis can reveal customer behavior including patterns and trends which will help you make intelligent business decisions. As an example, you might find that visitors are not completing their orders during the checkout stage which would suggest that this is an area that needs simplifying.

Virtual & Augmented Reality

Virtual and augmented reality are two types of technology that are finding their way into many industries and can serve a number of purposes. They are useful for attracting customers because they can provide an almost real-life simulation which is incredibly useful in a number of industries, such as eCommerce where people can see the product in a “real-life” setting.

As you can see, tech can be used in a number of ways to attract more people to your business and this could take your company forward and allow you to compete with the bigger brands.